Shipping policy
SHIPPING POLICY
Last updated: July 30, 2026
This Shipping Policy applies to orders placed through TheSacredClarity.com.
Sacred Clarity currently ships exclusively to valid addresses within the United States. Shipping availability is confirmed during checkout.
ORDER PROCESSING
Orders are generally prepared and processed within 3–4 business days after payment has been successfully completed.
Business days are Monday through Friday, excluding federal holidays.
Orders placed during weekends, holidays, promotional periods, or periods of unusually high demand may require additional processing time.
Processing time is separate from shipping and delivery time.
ESTIMATED SHIPPING TIME
After an order has been processed and shipped, estimated delivery within the United States is:
8–12 business days
The estimated total time between placing an order and receiving it is generally:
11–16 business days
These delivery times are estimates and are not guaranteed. Weather, carrier disruptions, holidays, incorrect addresses, high shipping volume, and other circumstances outside our reasonable control may cause delays.
SHIPPING CHARGES
Shipping charges are displayed during checkout before payment is completed.
Customers will have an opportunity to review the complete order total, including applicable shipping charges and taxes, before submitting the order.
ORDER TRACKING
When tracking is available, customers will receive a shipping confirmation email containing their tracking number.
Tracking information may require 24–48 hours to begin showing updates after the shipping confirmation has been sent.
Customers are responsible for monitoring their tracking information and ensuring that the shipping address provided is accurate.
SHIPPING DELAYS
We make reasonable efforts to process and ship orders within the timeframes stated in this policy.
If we become aware that an order cannot be shipped within the promised processing period, we may contact the customer with:
• An updated estimated shipping date.
• The option to accept the delay.
• The option to cancel the unshipped order for a full refund.
Delivery delays occurring after a shipping carrier has accepted the package may be outside Sacred Clarity’s direct control. We will provide reasonable assistance when investigating a delayed shipment.
INCORRECT OR INCOMPLETE ADDRESSES
Customers must provide a complete and accurate shipping address during checkout.
Sacred Clarity is not responsible for delays or failed deliveries caused by:
• Incorrect street addresses.
• Missing apartment or unit numbers.
• Incorrect ZIP codes.
• Incorrect recipient names.
• Other inaccurate information provided by the customer.
Contact InfoSacredClarity@gmail.com immediately if you notice an address error.
We cannot guarantee that an address can be changed after fulfillment begins.
If a package is returned because of an incorrect or incomplete address, the customer may be responsible for additional shipping charges before the order is sent again.
LOST PACKAGES
Contact us if your tracking information has stopped updating for an unusual period or the package appears to be significantly delayed.
Sacred Clarity may contact the shipping carrier or fulfillment provider to investigate.
If the carrier or fulfillment provider confirms that a package was lost in transit, Sacred Clarity may provide a replacement or refund, depending on the circumstances and product availability.
PACKAGES MARKED AS DELIVERED
If tracking shows that your package was delivered but you cannot locate it:
1. Confirm that the shipping address on the order is correct.
2. Check around the delivery location, mailbox, entrance, or other safe locations.
3. Ask household members, neighbors, building staff, or reception personnel.
4. Contact the shipping carrier.
5. Contact Sacred Clarity within 7 days of the recorded delivery date.
We will provide reasonable assistance with an investigation.
Orders confirmed by the carrier as delivered to the correct customer-provided address are not automatically eligible for a refund or replacement. Each situation will be reviewed individually.
DAMAGED, INCORRECT, OR INCOMPLETE PRODUCTS
Problems involving damaged, incorrect, or incomplete orders are handled under our separate Return and Refund Policy.
Contact InfoSacredClarity@gmail.com within 7 days after delivery and include your order number and clear photographs of the product and packaging.
CONTACT INFORMATION
Questions regarding shipping may be sent to:
Sacred Clarity
Operated by Diego Andres Bustamante Abarca
Website: TheSacredClarity.com
Email: InfoSacredClarity@gmail.com
Phone: +1 (786) 939-1842
Address: 10282 NW 9th St Cir, Unit 103, Miami, FL 33172, United States